Christmas Office Closure
Please be advised that our office will be closed from midday EDST on Tuesday 24th December until Thursday 26th December 2019 inclusive and Wednesday 1st January 2020. This closure will be across all departments including Customer Care, Sales, Accounts Receivable, Technical Support and Warehouse.
Customer Care Hours of Operation
STANDARD HOURS OF OPERATION
The hours of operation for the Customer Care team stated below are Eastern Daylight Savings Time (EDST)
8:30am to 5:00pm Monday to Friday
7:00am to 3:00pm Monday to Friday (WA local time)
PLACING AN ORDER
Orders can be placed via www.myintegria.com, phone, fax or email.
Once an order has been processed, no changes can be made to that order, this includes adding items, removing items, changing quantities or pricing and amending the address.
Where additional items are needed after an order has been processed, a second order can be processed and is subject to all applicable freight and administration charges.
INTEGRIA HEALTHCARE KEY CONTACT DETAILS
CUSTOMER CARE (Orders & General Enquiries)
8:30am - 5:00pm Mon- Fri (EDST)
Phone - 1300 654 336 (Option 1)
Fax- 1300 654 844
Email orders - orders@integria.com
Enquiries - enquiries@integria.com
Online orders - www.myintegria.com
CLINICAL & TECHNICAL SUPPORT
7:30am - 5:00pm Mon- Fri (EST)
Phone - 1300 654 336 (Option 2)
Enquiries - techsupport@integria.com
SEMINARS/ WEBINARS (Educational Events)
8:30am - 5:00pm Mon- Fri (EDST)
Phone - 1300 654 336 (Option 3)
Enquiries - seminars@integria.com
ACCOUNTS RECEIVABLE (Payment & Account enquiries)
8:00am - 5:00pm Mon - Fri (EDST)
Phone - 1300 654 336 (Option 4)
Fax - 1300 556 566
Email - ar@integria.com